Step 1:
In Camelweb, click “get things fixed”
Step 2:
In the Getting Things Fixed page, click on “Service Request” (A):
Step 3:
At the “Facilities Service Request” page, click on"Click here to open a Facilities Service Request" to open a new Service Request. You can also click on "Request Service". Both buttons are circled in red and will bring you to the same place.
Step 4:
You will be presented with the Facilities Service Request form. Fill out all fields. Field marked with a red asterisk are required fields.
For “Type of Problem”, select the type of service required from the drop down menu (B). Depending on the selection, you may be prompted to add more detail in another field (C).
If you have attachments to add, you may add them directly to the attachment area.
When completed, click “Submit” at the bottom of the form to save and submit the service request.
Step 5:
If you want to update your request with further information, you can see all your submitted requests in the “Ticket Requests” tab at the top of the page:
To update your request, select it by clicking on it, and then click “Update” near the bottom of the page. Update the request as desired, and click "Update" (E) near the bottom of the form. Alternatively, you may withdraw the request (D).
